Malware Removal
We quickly detect and remove malware, restore your website’s security, and safeguard it against future attacks—ensuring smooth, safe, and uninterrupted performance.
Comprehensive Website Security & Malware Protection Services
We create websites, secure them with the latest security measures and make sure they are safe to browse for your visitors. We can also help you fix hacked/malware infected websites or help you prevent future hacks before they damage your reputation.
If hackers find a vulnerability in WordPress or any other CMS – whether it’s through an outdated version or through some loopholes, it is going to be bad for your website and business, really bad!
If you think your site is hacked or infected with malware, do not worry! We have a team of malware removal experts at MakTal who use the latest tools and technologies to detect these vulnerabilities before they damage your reputation. Let us know if you need our help with removing threats or fixing a hacked website.
How do I know if my website is hacked?
Have you ever had this question in mind? There are certain things you can check to know if your site is hacked. Below things indicate that your website is probably hacked.
- Unusual redirects
If your website is hacked, it will often redirect visitors to unsolicited sites like porn sites, pharma sites, phishing sites and the list goes on. Did any of your website visitors complain about this?
- Bulk outgoing emails
Hackers can use your email address to send bulk marketing emails. If you are using a good hosting company, they can notify you when unusual mass-mailing happens.
- Unidentified content
Hackers use shell scripts or malicious files to periodically inject promotional content, hidden pages and blog posts to your website. Weird part is that you cannot see these pages in backend, but search engines index those pages. Hence visitors searching for your website on google would finally land on unwanted pages.
- Slow loading
If your site is loading deadly slow, you may need to check if your site is hacked. In most cases, hacked websites use a lot of resources on your server making the site load too slow. And if you are on shared hosting, things are going to be worse and customers will probably see “Site Down” messages often.
Why Malware Protection is Important?
Malware protection is crucial for maintaining the security, performance, and reputation of your website. A single malware attack can lead to data breaches, financial losses, and even blacklisting by search engines like Google.
How do we clean and secure your site?
We take a step-by-step approach in cleaning your infected site and making it secure.
1. Initial site checkup
You will need to provide hosting access to your infected site so that we can check files and database. we will then perform an initial site audit to see how bad the infection is. Please discuss with us if you do not have access to your website hosting.
2. Security hardening
This is really an important step! We will make sure that your website is using newer version of plugins and themes and running on a secure version of php. If you have installed paid plugins or themes, you will need to provide latest version of those. Also if we think the hosting package is not a secure one, we will suggest you to move to a new one.
3. Malware or hack removal
In this step, we will do a detailed cleanup of malware files, shell scripts or any malicious content from your website files and database. Do not worry, we will take a backup of your infected site before doing any changes.
4. Backup creation
Once the website is completely cleaned, we will take a final backup of your secure website. We can also help you setup daily or weekly backups for your website. Backups are really helpful to prevent data loss. You can easily take manual backups when needed. Or you can schedule daily backups using paid services.
Ongoing Support for Your Website Security and Maintenance
We provide free support if your site gets hacked again in 30 days after malware or hack removal.
There is a chance of getting hacked again if you are not doing proper periodical maintenance including plugin updates, theme updates, php version updates etc. Our Website Security and Maintenance service make sure that your website is safe from hackers.
FAQS
Frequently Asked Questions
The malware removal process typically takes anywhere from a few hours to 24 hours, depending on the severity of the infection and the complexity of the website.
You may suspect that your website has malware if you notice unusual behavior, such as slow loading times, unexpected pop-ups, redirects to suspicious sites, or a sudden drop in traffic. You might also see warnings from search engines like Google, or get security alerts from your hosting provider. If you're unsure, we offer a free website malware scan to help identify any issues.
Our malware removal process includes:
- Website Scan: We conduct a comprehensive scan to detect all forms of malware.
- Malware Identification: We identify all infected files, including hidden backdoors and harmful scripts.
- Cleaning: We remove malicious code and files from your website.
- Site Repair: We restore affected files and ensure the website is fully operational.
- Security Hardening: We implement security measures to prevent future attacks.
- Final Check: We run another scan to verify that your site is clean and secure.
While we work to remove malware, we aim to minimize downtime. In many cases, we can clean your site while keeping it online, but if the infection is severe, we may temporarily take it offline for safety reasons. We’ll always inform you of any necessary downtime before we begin the removal process.
To help prevent future hacks, we recommend:
- Regularly updating software and plugins to fix vulnerabilities.
- Using strong, unique passwords for your website’s admin panel and database.
- Implementing a web application firewall (WAF) to block malicious traffic.
- Backing up your website regularly to recover quickly from any future incidents.
- Monitoring website traffic and behavior for any suspicious activities.
- Installing security plugins or tools that provide real-time protection and alerts.
Getting started is easy! Simply contact us through our website or give us a call. We’ll begin by offering a free website security assessment, then provide a tailored plan to remove malware from your site. Once you approve the plan, we’ll get to work immediately to restore your website to a safe and secure state.